Frequently Asked Questions

The following provides answers to some of the most frequently asked questions to Acacia University. If you do not see your question here or you still have additional questions, please fill out the form at the bottom of this page and we will get back to you as soon as we can.

Regular sessions are 16 weeks and Fast Track sessions are 8 weeks. Exceptions are Mentored Practicum and Portfolio Project for Master of Education in Educational Administration majors, which are 21 weeks each and EDA599: Principles of Continuous Improvement, which is 10 weeks and only offered in Fast Track and Summer sessions.

Sessions start five times per year: Fall Semester, Fall Fast Track 1, Fall Fast Track 2, Spring Semester, Spring Fast Track 1, Spring Fast Track 2, and Summer. Check the academic calendar in the Acacia University Catalog and Student Handbook for specific dates.

Professional licensure in the field of education is granted by a state licensing agency (often the Department of Education), not by an institution. Acacia University provides education; states issue licenses.

Federal financial aid is not currently accepted. However, Acacia University intentionally provides affordable tuition so that many of our students can pay on a course-by-course basis, and a majority graduate without student loans. Qualifying students also have the option to arrange a no-interest payment plan through Acacia University.

Yes. Consult the Graduate Handbook - Course Catalog for specific program information. Upon admission, you will be assigned a Program Advisor to assist you in mapping your courses and timeline.

All degree programs at Acacia provide all electronic textbooks and/or learning resources at no additional cost to the student.

Acacia University uses Moodle for its' Course Management System. Because it's built using web standards, Moodle runs on Windows, Mac, Linux, iOS, Android, or any other device with a modern web browser. A high speed internet connection such as cable or DSL is highly recommended. Access to audio and video conferencing on your computer/notebook is also a requirement.

Acacia University courses are online only. Students must have internet access and a valid email address.

We recommend the following hardware requirements:

  • Intel P4 (minimum of 2 Ghz) or faster processor
  • Minimum 512 MB RAM, 1GB or greater is recommended
  • Minimum 20 GB of free hard disk space, 40 GB or greater is recommended
  • Minimum of 56 Kbps or faster modem, Broadband (high-speed at 144 Kbps or faster), DSL, Cable, or better is recommended
  • Color monitor, keyboard, mouse, and access to a printer

We require the following software applications for PC systems:

  • Microsoft Windows (7 or above is recommended)
  • Microsoft Office (Word, Excel, and PowerPoint) (2007 or above is recommended) or OpenOffice (a free alternative office-suite)
  • Internet Explorer, Google Chrome, Firefox, or Safari  Adobe Reader
  • Adobe Flash Player
  • Skype

We require the following software applications for Mac systems:

  • Mac OS (X or above is recommended)
  • Microsoft Office (2008 or above is recommended) or OpenOffice 28
  • Firefox or Safari
  • Adobe Reader
  • Adobe Flash Player
  • Skype

Submitting the application found on the specific program "Admissions" page begins the official part of the Acacia University enrollment process. We will review your application and contact you within two business days to discuss your status. You should also receive an email after completing this application that covers the next steps in the enrollment process.

If you experience problems accessing a course, contact Technical Support immediately at . You will also need to notify your instructor/professor about your technical issues. Extensions are granted on an individual basis based on your specific circumstance. Your instructor/professor will determine if an extension should be granted.

Financial locks are placed on student accounts with tuition and/or fee payments that are more than 30 days overdue. A financial lock will prevent you from accessing courses and receiving grade reports, transcripts, and diplomas.

Contact to make arrangements to resolve past due tuition and/or fees.

Some pages or popups in my course don't fully load or display blank white pages. What can I do to make the page fully load?

Blank pages or popups may occur because there is unsecure content embedded in a secure page. This is referred to as “mixed content”. Mixed content pages you may encounter in Acacia courses are completely safe. Use the following instructions to display blocked content:

Chrome - Click the shield icon in the address bar, then click Load anyway or Load unsafe script.

Firefox - Click the shield icon in the address bar, then click Disable Protection on This Page in the menu that appears.

Internet Explorer – Internet Explorer is not recommended for Acacia courses.