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Privacy Policy

At Acacia University, your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect the personal information you provide through our website, www.acacia.edu. It also outlines your rights under applicable data protection laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).

1. Information We Collect

When you interact with our website or services, we may collect the following categories of personal information:

a. Contact Information

  • Full name
  • Email address
  • Phone number
  • Country of residence

b. Academic and Application Information

  • Program(s) of interest
  • Educational background
  • Documents such as CVs, transcripts, or recommendation letters

c. Technical and Usage Information

  • IP address
  • Browser type and version
  • Device information
  • Referring URL and page views
  • Site interaction data via cookies or similar technologies

d. Communication and Marketing Preferences

  • Your preferences regarding receiving promotional or academic communications from us


2. How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries and requests
  • Process applications and provide academic or admissions support
  • Deliver newsletters, program updates, or marketing communications
  • Analyze and improve our website’s performance, functionality, and user experience
  • Comply with legal and regulatory obligations

Note: We do not sell, rent, or trade your personal information to third parties.

3. Cookies and Tracking Technologies

Our website uses cookies and similar tracking tools to personalize your experience and gather usage analytics. These technologies help us:

  • Remember user preferences and form inputs
  • Monitor website performance and user behavior
  • Serve targeted ads through remarketing platforms

You may manage or disable cookies via your browser settings. However, some features of our website may not function properly without cookies enabled.

4. GDPR Compliance (For EEA Residents)

If you are located in the European Economic Area (EEA), you have the following rights under the General Data Protection Regulation (GDPR):

  • Right of Access: Obtain a copy of the personal data we hold about you
  • Right to Rectification: Correct any inaccurate or incomplete data
  • Right to Erasure: Request deletion of your data in certain circumstances
  • Right to Restrict Processing: Limit how we use your data
  • Right to Object: Object to data processing based on legitimate interests
  • Right to Data Portability: Request your data in a structured, commonly used format
  • Right to Withdraw Consent: Withdraw consent where processing is based on consent


To exercise any of these rights, please contact us at information@acacia.edu. We may require identity verification before processing your request.

5. CCPA Privacy Rights (For California Residents)

Under the California Consumer Privacy Act (CCPA), California residents have the right to:

  • Know what personal data is collected, used, and shared
  • Access the personal data we hold about them
  • Request Deletion of their personal data (with certain exceptions)
  • Opt Out of the sale of personal data (Note: Acacia University does not sell personal data)
  • Non-Discrimination for exercising privacy rights

Categories of Information Collected Include:

  • Identifiers (e.g., name, email, phone number)
  • Internet or network activity (e.g., IP address, browser usage)
  • Educational records or interests
  • Approximate geolocation (based on IP address)

To submit a CCPA request or exercise any of the above rights, contact us at:

Email: information@acacia.edu
Phone: +1 (866) 923-7765

We may request verification of identity or authorization for agent-submitted requests.

6. Third-Party Services

Certain pages of the Website may contain links to websites that are not controlled by the University. Third-party cookies may be set by websites such as Facebook, Twitter, YouTube, Google Plus and other social media outlets or websites for which Acacia University may implement plugins. Acacia University may permit other companies to place cookies and use cookies according to the university policies and in accordance with this Privacy Policy.

Meta (Facebook Pixel)

We use Meta Pixel to track user behavior for remarketing and ad performance analysis. This data is anonymized and used in accordance with Meta’s Data Policy.

Mailchimp

We use Mailchimp to send email communications, newsletters, and program updates. Your name and email are securely processed by Mailchimp in accordance with their Privacy Policy.

7. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, or to comply with legal, regulatory, or institutional obligations. When no longer needed, your data will be securely deleted or anonymized.

8. Data Security

We take reasonable administrative, technical, and physical safeguards to protect your personal information from loss, misuse, unauthorized access, disclosure, or alteration. However, no online system is completely secure, and we cannot guarantee absolute security.

9. Children’s Privacy

Acacia University’s website and services are not directed toward individuals under the age of 13. We do not knowingly collect personal information from minors without verified parental or guardian consent.

10. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, or legal requirements. Updates will be posted on this page with the revised effective date. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact us:

Email: information@acacia.edu
Phone: +1 (866) 923-7765
Website: www.acacia.edu