Privacy Policy

Acacia University will not disclose your personal information, except as required to do so by law or in good faith belief that such action is necessary to:

Conform to the edicts of the law or comply with legal process served on Acacia University;
Protect and defend the rights or property of Acacia University; or,
Act under exigent circumstances to protect the personal safety of users of Acacia University, its websites, or the public.

FERPA

Under the Federal Family Educational Rights and Privacy Act of 1974 a student’s academic and financial files at Acacia University will not be released to any third party without the written consent of the Learner.

The Family Educational Rights and Privacy Act (FERPA) (20 U.S.C. § 1232g; 34 CFR Part 99) is a Federal law that protects the privacy of student education records. The law applies to all schools that receive funds under an applicable program of the U.S. Department of Education. FERPA gives parents certain rights with respect to their children’s education records. These rights transfer to the student when he or she reaches the age of 18 or attends a school beyond the high school level. Students to whom the rights have transferred are “eligible students.”

Parents or eligible students have the right to inspect and review the student’s education records maintained by the school. Schools are not required to provide copies of records unless, for reasons such as great distance, it is impossible for parents or eligible students to review the records. Schools may charge a fee for copies.

Parents or eligible students have the right to request that a school correct records which they believe to be inaccurate or misleading. If the school decides not to amend the record, the parent or eligible student then has the right to a formal hearing. After the hearing, if the school still decides not to amend the record, the parent or eligible student has the right to Student Privacy Policy place a statement with the record setting forth his or her view about the contested information.

Generally, schools must have written permission from the parent or eligible student in order to release any information from a student’s education record. However, FERPA allows schools to disclose those records, without consent, to the following parties or under the following conditions (34 CFR § 99.31):

School officials with legitimate educational interest;
Other schools to which a student is transferring;
⁠Specified officials for audit or evaluation purposes;
⁠Appropriate parties in connection with financial aid to a student;
Organizations conducting certain studies for or on behalf of the school;
⁠Accrediting organizations;
⁠To comply with a judicial order or lawfully issued subpoena;
⁠Appropriate officials in cases of health and safety emergencies; and
⁠State and local authorities, within a juvenile justice system, pursuant to specific State law.

Schools may disclose, without consent, “directory” information such as a student’s name, address, telephone number, date and place of birth, honors and awards, and dates of attendance. However, schools must tell parents and eligible students about directory information and allow parents and eligible students a reasonable amount of time to request that the school not disclose directory information about them. Schools must notify parents and eligible students annually of their rights under FERPA. The actual means of notification (special letter, student handbook, or newspaper article) is left to the discretion of each school.

GDPR

We also recognize General Data Protection Regulation (GDPR), which imposes rules on organizations that offer goods and services to people in the European Union (EU), or that collect and analyze data tied to EU residents. We believe that GDPR is an important step forward for enabling individual privacy rights.

If you are in the European Economic Area (EEA), you have the following rights under the General Data Protection Regulation (GDPR):

Right of Access: Obtain a copy of the personal data we hold about you
Right to Rectification: Correct any inaccurate or incomplete data
Right to Erasure: Request deletion of your data in certain circumstances
Right to Restrict Processing: Limit how we use your data
Right to Object: Object to data processing based on legitimate interests
Right to Data Portability: Request your data in a structured, commonly used format
Right to Withdraw Consent: Withdraw consent where processing is based on consent

To exercise any of these rights, please contact us at records@acacia.edu. We may require identity verification before processing your request.

Third-party Data

Privacy is a brand-impacting issue. We’re accountable for the personal data we hold. We ensure that any third party that handles personal data on our behalf take the right steps to protect it. This means more than scripting data protection clauses in the contract. Third parties must be open and transparent about how they handle our personal data. We maintain proper data due diligence before we do business with them and conduct appropriate checks on their handling of personal data during our engagement with them.

Certain pages of the Website may contain links to websites that are not controlled by the University. Third-party cookies may be set by websites such as Facebook, Twitter, YouTube, Google Plus and other social media outlets or websites for which Acacia University may implement plugins. Acacia University may permit other companies to place cookies and use cookies according to the university policies and in accordance with this Privacy Policy.

Meta (Facebook Pixel)

We use Meta Pixel to track user behavior for remarketing and ad performance analysis. This data is anonymized and used in accordance with Meta’s Data Policy.

Mailchimp

We use Mailchimp to send email communications, newsletters, and program updates. Your name and email are securely processed by Mailchimp in accordance with their Privacy Policy.

Remarketing

We use third-party vendor remarketing tracking cookies and pixels, including the Google AdWords tracking cookie and the Ad roll tracking pixel.

We will show ads to you across the internet, specifically on the Google Content Network (GCN) and through Ad roll’s network for remarketing. Based on past visits to our website, third-party vendors, including Google, will place cookies on web browsers to serve you ads. Why? We can show you programs, and occasionally offers, tailored to your preferences. We don’t currently remarket to users in the EU.

You can opt-out of Google’s use of cookies by visiting the Ads Preferences Manager, as described above. You can opt-out of Ad roll’s remarketing by visiting Your Ad Choices.

Cookies

We use Google Analytics cookies to manage the performance of our site. These cookies do not contain any personally identifying information. By using our website, you agree that we can place these types of cookies on your device.

You can customize how your data is stored by Google Analytics using their opt-out browser add-on. Find out more about cookies, including how to manage and delete them.

Data collection

We’ll collect, store, and use the following personal data when you use our site:

Your full name and title
Your date of birth
Your address, including city, state (US only) and country of residence
Your email address
A contact telephone number
Your undergraduate field of study and result
Your academic history as demonstrated on a transcript
Your high-school study
Your work experience history
Your job title
Where you currently work
Your LinkedIn profile
Your CV
Your DACS score
Your English proficiency score
Gender
Nationality

Privacy Policy

At Acacia University, your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect the personal information you provide through our website, www.acacia.edu. It also outlines your rights under applicable data protection laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).

1. Information We Collect

When you interact with our website or services, we may collect the following categories of personal information:

a. Contact Information

Full name
Email address
Phone number
Country of residence

b. Academic and Application Information

Program(s) of interest
Educational background
Documents such as CVs, transcripts, or recommendation letters

c. Technical and Usage Information

IP address
Browser type and version
Device information
Referring URL and page views
Site interaction data via cookies or similar technologies

d. Communication and Marketing Preferences

Your preferences regarding receiving promotional or academic communications from us

2. How We Use Your Information

We use the information we collect to:

Respond to your inquiries and requests
Process applications and provide academic or admissions support
Deliver newsletters, program updates, or marketing communications
Analyze and improve our website’s performance, functionality, and user experience
Comply with legal and regulatory obligations

Note: We do not sell, rent, or trade your personal information to third parties.

3. Cookies and Tracking Technologies

Our website uses cookies and similar tracking tools to personalize your experience and gather usage analytics. These technologies help us:

Remember user preferences and form inputs
Monitor website performance and user behavior
Serve targeted ads through remarketing platforms

You may manage or disable cookies via your browser settings. However, some features of our website may not function properly without cookies enabled.

4. GDPR Compliance (For EEA Residents)

If you are located in the European Economic Area (EEA), you have the following rights under the General Data Protection Regulation (GDPR):

Right of Access: Obtain a copy of the personal data we hold about you
Right to Rectification: Correct any inaccurate or incomplete data
Right to Erasure: Request deletion of your data in certain circumstances
Right to Restrict Processing: Limit how we use your data
Right to Object: Object to data processing based on legitimate interests
Right to Data Portability: Request your data in a structured, commonly used format
Right to Withdraw Consent: Withdraw consent where processing is based on consent

To exercise any of these rights, please contact us at information@acacia.edu. We may require identity verification before processing your request.

5. CCPA Privacy Rights (For California Residents)

Under the California Consumer Privacy Act (CCPA), California residents have the right to:

Know what personal data is collected, used, and shared
Access the personal data we hold about them
Request Deletion of their personal data (with certain exceptions)
Opt Out of the sale of personal data (Note: Acacia University does not sell personal data)
Non-Discrimination for exercising privacy rights

Categories of Information Collected Include:

Identifiers (e.g., name, email, phone number)
Internet or network activity (e.g., IP address, browser usage)
Educational records or interests
Approximate geolocation (based on IP address)

To submit a CCPA request or exercise any of the above rights, contact us at:

Email: information@acacia.edu
Phone: +1 (866) 923-7765

We may request verification of identity or authorization for agent-submitted requests.

6. Third-Party Services

Meta (Facebook Pixel)

We use Meta Pixel to track user behavior for remarketing and ad performance analysis. This data is anonymized and used in accordance with Meta’s Data Policy.

Mailchimp

We use Mailchimp to send email communications, newsletters, and program updates. Your name and email are securely processed by Mailchimp in accordance with their Privacy Policy.

7. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, or to comply with legal, regulatory, or institutional obligations. When no longer needed, your data will be securely deleted or anonymized.

8. Data Security

We take reasonable administrative, technical, and physical safeguards to protect your personal information from loss, misuse, unauthorized access, disclosure, or alteration. However, no online system is completely secure, and we cannot guarantee absolute security.

9. Children’s Privacy

Acacia University’s website and services are not directed toward individuals under the age of 13. We do not knowingly collect personal information from minors without verified parental or guardian consent.

10. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, or legal requirements. Updates will be posted on this page with the revised effective date. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact us:

Email: information@acacia.edu
Phone: +1 (866) 923-7765
Website: www.acacia.edu